[Resolved]  Oyo Rooms — pay two times

Address: Blok J6 Fasa 3, Jalan Batu Sapi, 90000

Hi, according to the oyo hotel apps, the payment are not successful. Then i do second payment. After that, i get two reservation number from oyo. I just want one room only, but because oyo said my first payment was unsuccessful, i do second payment and then i get two reservation number. How can i get my money back? Because i already do the first payment and my history bank account also shows that i pay two times to oyo.
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Apr 23, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2020
OYO Rooms Customer Care's response
Hi, We apologize for the trouble caused to you. Please share your booking ID or contact details so that we can get in touch with you.~Dia
 
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