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OYO Rooms

[Resolved]  Oyo Rooms — payment fraud

Address: New Delhi, Delhi, 135001

Hi, I have made the payment to Oyo rooms and made the payment, and the amount deducted from my account and oyo rooms did not agree that they have received the payment till then,

It is being three months, my bank has also confirmed it is submitted to the beneficiary account. But oyo rooms are not accepted it.

Then i have to make the payment through cash also, means i have to pay two times for the same room.

I want my money refund which you guys have taken up online. I have all the screenshot of the bank you needed.
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Mar 16, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
OYO Rooms Customer Care's response Sorry to know this. Please share your booking ID/contact no. so that we could assist you with this.

Regards
Team OYO
Feb 08, 2019
Updated by sandeepverma0026 My Booking id is OIQJ7583

And my mobile no is +91 [protected]

Another thing, if my money did not get refunded, I will write 2000 words blog against oyo. That even if someone will type oyo that my blog will rank, not your website.
Verified Support
Feb 08, 2019
OYO Rooms Customer Care's response We will get this checked for you.

Regards
Team oyo
Verified Support
Feb 10, 2019
OYO Rooms Customer Care's response We tried contacting you multiple times regarding the issues highlighted but our attempts were unsuccessful, --. We've sent an email to the registered email ID with the details. Kindly check the same. Do let us know for any other assistance.

Regards
Team OYO
Feb 12, 2019
Updated by sandeepverma0026 You can call me at [protected] or [protected].
Email me at [protected]@gmail.com.

But made my issue resolved and made a refund to me.
Verified Support
Feb 13, 2019
OYO Rooms Customer Care's response Hi,
As checked, Both transactions status is failed for Booking ID: OIQJ7583. Same has been shared on the mail with you.
Feb 13, 2019
Updated by sandeepverma0026 Send me the screenshot and approval mail from your razor pay bank as my bank have confirmed with the proof that you guys have received the payment.

you have to check the payment of the day when I have made the booking and when my payment get confirmed both dates. Also, check with the Google transaction id. I gave you a screenshot of my payment of Google pay. show me yours that the payment is failed at your end. And don't show your system software screenshot.
 
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Comments

My Booking id is OIQJ7583

And my mobile no is +91 [protected]

Another thing, if my money did not get refunded, I will write 2000 words blog against oyo. That even if someone will type oyo that my blog will rank, not your website.
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