Oyo Rooms — payment not received towards marketing proposal commitment

Hello

I am writing on behalf of mobility engineering consortium. Earlier this year, we hosted an event called formula bharat in coimbatore, tamil nadu. We were approached by mr. Abdul rashid, deputy micro market ceo of oyo, in october 2018, with an interest in marketing its services to our database. On october 23, 2018, an agreement provided and on december 13, 2018 the signed agreement was received wherein upon promotion of material, oyo will deliver its minimum payment of inr 20, 000 post event by february 1, 2019. We have done our due diligence in this matter (Screenshots attached).

Since the event's completion on january 28, 2019, we have been in constant follow up with mr. Rashid. Each call has been responded with empty promises of payment coming through and as of recent, it has been stalled as mr. Rashid claims to have had a surgery. I am not sure how your company works but if someone is out of office, i am sure the responsibility to push payment through can be handed to someone else. As of this week, we will be nearing 2 months of delayed payment.

I hope this matter will be resolved at the earliest.

Cathy dsouza
[protected]@mobilityeng.in
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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
OYO Rooms Customer Care's response
Dear Guest, We really apologize for the inconvenience caused to you. Please share your booking ID details so that we can assist you further.

Regards
Team OYO
 
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