[Resolved] Oyo Rooms — payment related issues

[Resolved] Oyo Rooms — payment related issues

P Prasann Sawant from Delhi, Delhi Jan 9, 2019

Hi team Name: prasann sawant Booking date: 24 to 26 jan 2019 Mobile no: [protected]. Transaction id:[protected] I have made a transaction by using google pay. Now money is debited from my account and showing transaction successfully completed but oyo said your payment is not received yet. When i went to the bank then bank also told me same thing payment successfully credited oravel stays pvt ltd. I have attached a bank statement and google pay statement. Please let me if you want any other information. +1 photos Was this information helpful? No (0) Yes (0)
Feb 11, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 10, 2019 OYO Rooms Customer Care's response Sorry for the issue faced, We will get this checked for you. Regards Team OYO Verified Support Jan 11, 2019 OYO Rooms Customer Care's response Dear Guest, Our team contacted you and shared the details of the refund with you. We again apologise for the inconvenience caused. Let us know if you need any other assistance. Regards, Team OYO
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