[Resolved] Oyo Rooms — phone number mismatch

[Resolved] Oyo Rooms — phone number mismatch

S Shrishti Merchant from Delhi, Delhi May 2, 2019

I am not a user of oyo rooms and someone named alisha has made a booking on this site and has given my phone number -[protected] on this website. The id of the booking is: ocim0451. Please consider this issue. I have been getting incessant calls and messages from oyo for confirming the booking which i have not made. Please resolve the issue and remove my phone number from your site as i am not a user here. Was this information helpful? No (0) Yes (0)
Jun 2, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 02, 2019 OYO Rooms Customer Care's response Hi, thank you for sharing this to us. Kindly share the registered email id so that we could get it checked. ~Dk
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Comments

Ajay Jare

from Kolkata, West Bengal

May 2, 2019

I booked for Dargeeling with A/C but when I reached there they said that no A/C required other equipment like
Electricity points not working
TV not working
Gizzer working to slow
It takes almost Two hours to get all right apart from A/C
We went there to enjoy and not to sort and address there conseres.

OYO Rooms Customer Care's response, May 3, 2019

Verified Support

Hi, we are so sorry to hear this from you and your feedback is taken seriously. Could you please share the booking id/contact number so that we can have a chance to help you. Thanks for your cooperation. ~Dk