[Resolved]  Oyo Rooms — poor conditions of oyo rooms

Address: Oyo town house 044, sec 14, gurugram, Gurgaon, Haryana, 122001

We booked a room in oyo townhouse sector 14 Gurgaon. The room was stinking due to seepage.The room was in deplorable condition. It wasted our two hours and gave us mental agony.We asked the customer care to refund our money plus compensate us because booking any other property at moment costed us a lot of money and time. They didn't have any answer and till now we didn't receive any refund. They didn't pay heed to our issue rather asked us to give them time to discuss with their seniors. It wasted our time and at the end we didn't get any refund. There was actually no single person answerable to our problem.
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May 5, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2019
OYO Rooms Customer Care's response
Regret the inconvenience. Would request you to please share your complete booking id/contact no. so that we can assist you with this.

Regards
Team OYO
 
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