[Resolved]  Oyo Rooms — poor state of room and staff

Address: 667 can sqn, Missamari cantt, 784506

My booking id is fial4516 in 14993 oyo rp palace for your reference.
Issues i faced are as follows:-
1. Very small room not more than 8x8 feet.
2. Dirty room.
3. No water.
4. No wifi.
5. No body to attend to issues mentioned.
6. Dirty toilet.
7. Used un packed soap.
8. Torn and old bed sheet.
Pls find photo attached.
Note:- tried contacting oyo customer service but no use i even tried cancellation but the money gone was gone. I think i deserve a big compensation from oyo for this.
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Apr 15, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO
Verified Support
Mar 12, 2019
OYO Rooms Customer Care's response
Dear Guest, We believe our concern team contacted and helped you with the needful resolution. Let us know if you need any further assistance.

Regards
Team OYO
 
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