[Resolved]  Oyo Rooms — Problem with booking

I booked an oyo on 18/7/22 for 19/7/22 when i went to the oyo it showed in the app that it has been cancelled but i did not cancelled the booking and i have paid the full amont to them when i booked now they are telling me that we will not refund the money since i have not cancelled from my end why will i pay i want my money refunded back to me the booking id is FSTZ3566
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Aug 21, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2022
OYO Rooms Customer Care's response
Hey Ashraf, we regret the inconvenience caused to you. Our concerned team will look into the matter and get back to you asap. ~Team OYO
 
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