[Resolved] Oyo Rooms — promotional | |||
I seen the promotional thing about downloading the app and getting a room on yall... Well i downloaded the app and used the code and it was my first time booking with oyo... But i still was made to pay for the room... I called customer service and they give me a web address to send a picture of the promotional thing ti the web address but when i went to take a picture... They just all the sudden didnt have any more at the front desk... But i have a friend that litterly just left there right before i pulled up and said he seen the promotional thing in the room when he was walking out... I am wanting either a reimbursement or the free room i should have been given... Like the promotional item said... Was this information helpful? | |||
Jan 16, 2020 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 16, 2019 OYO Rooms Customer Care's response Dear Guest, We regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly share your booking details so that we could assist you accordingly. Regards, Team OYO | |||
| Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
6587
Pending
1003
Resolved
4543
Post your Comment