I booked a signature stay oyo 16449from 08.04.2019-09. Booking i’d (Ophy2415) when i reached hotel, i was denied checkin stating that hotel manager has not received any booking confirmation. Few minutes later manger told that he denied check in due to low tariff offered by oyo. Oyo had confirmed booking and full amount has been pre-paid but still they don’t communicate with hotel property. Hotel manager connected to oyo and after discussion they spoke to me saying that they will shift to another property which is around 2-3kms.
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May 15, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2019
OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you.
Regards
Team OYO
Verified Support
Apr 11, 2019
OYO Rooms Customer Care's response As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Dk
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