[Resolved]  Oyo Rooms — quality of services they claimed

Address: Gurgaon, Haryana

Website: www.oyorooms.com

I would like to draw your kind attention towards our personal experience we had during our honeymoon package pkg-hqjn6059. All trip was normal but experience of neil island situated vacation village was very bad i will share that in points;
1. No intercom facility, a person has to go to reception for any service required.
2. Bathroom had ventilation but no window neither proper glass for privacy of bathroom was there, only steel net was attached which was tempered from one side so that one can easily put his mobile through that space.
3. Staff behaviour was not good except havelock which was not expected.
4. Door of the room they provided had so many cracks on it, one can easily peep inside. As we are on honemoon we need privacy.
5. Curtains of the windows was not proper as per size of windows a large uncovered space was present which was not tolerable for privacy.
5. Room has so many spider web which was not a good in aspect of cleaniness.

*breakfast standard was very low in all hotel/resort except blue bird havelock..

This is all about our experience we had after taking a premium package from your company thank god we had not taken budgeted package, otherwise it was most blunder thing that could happen on honeymoon. I am sharing some pics of that room so that you can take some action so that another couple doesn’t experience that crap thing.