Oyo Rooms — rat, creepy looks to woman and rat # on the bed

Address: Pune, Maharashtra

My friend booked 2 rooms in oyo 14747 hotel prathik pune.
I checked in by around 4:30 pm and left the room by 5:00 pm and came back early morning around 4:00 am.
Morning i was woken up by a rat running through my bed. Since i was too tired at night i dint check the room.
But after i was woken up by the rat i saw rat # on my bed. The rat had also torn my jacket which i bought from dubai for almost 1000dhs which is equal to almost 20, 000 rupees.
When i complained about the rat to the staff he was laughing at me and telling rat and all what will we do.

Also when my friend’s fiance checked in the 4 staffs over there were looking at her in a creepy way.

This is the worst hotel service i have ever got in my life.
I live in dubai and i have come for my vacation and my friend told me oyo service were good. But after these incidents i can guarantee that oyo service is the worst.
Its a # service.

Im asking you these questions.
How does it feel to be woken up by a rat running over you in the morning?
How does it feel to see that your expensive jacket has been torn by the rat?
How does it feel to know that your friends fiance has been given creep looks by the staff.

I really want to talk about this and therefore you can contact me on [protected]

Regards
Sidharth anil