I had booked oyo room at hotel silver one, daria, chandigarh for 2 nights from 29 to 31 mar 2018. As i made payment and checked out on 31 mar 18, hotel staff at the desk asked me to give him the otp that had come in my mobile because it is required for the billing. I gave it to him. It is later that i realized that he has already given the rating using this otp. He gave himself a 5 star which he did not deserve. I would now request oyo to cancel the rating given by the hotel staff and give me an opportunity to do the grading as a customer.
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May 1, 2018
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2018
OYO Rooms Customer Care's response Dear E R Padmanabhan,
We are extremely sorry to know this and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.
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