[Resolved]  Oyo Rooms — reception staff at oyo 4584 india gate, chennai

Address: Chennai, Tamil Nadu

This is to let authorities know about a serious problem i faced the day before at oyo 4584 india gate, omr road, chennai.

I had stayed at this india gate oyo for a night. The next morning the reception staff swiped my card and credited rs. 840. And then he asked me my mobile as to verify the number because, he said, his phone was not working. Later in the evening i found out that he had actually cancelled the booking from my mobile and now the money i paid went directly to his pocket.

This is to let you know of my frustration and dissatisfaction with the oyo management. Hope this will be resolved soon. As a matter of fact, i did not recieve any oyo money due to this.

Thank you
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Mar 18, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2019
OYO Rooms Customer Care's response
Dear Guest, We are extremely sorry for the disappointing experience. Please share your booking ID details we'll get this checked for you.

Regards
Team OYO
 
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