Totally worst experiancei have booked hotel via oyo for mahabaleshwar booking price was 10453 and wen i have visited the hotel i have found they are giving rooms @ 2000 each totalling 6000 so i have called to customer service and inform them for same issue and also confirmed fro refund amount but now they are deducting 10453 as canceletion charges they are not ready to refund the amount... I request you dont go with oyo and... The same issue i will share on every social media website... So people can aware for the fraud which oyo is doing with people... And 10453 is not a small amount wich oyo can charge as canceletion charge and top of that even after calling so many times they are keeping phone on hold and disconnect the line... Request you to take action on such service provider
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Jan 5, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2018
OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused. Please share your booking ID/contact details so that we can assist you further.
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