[Resolved]  Oyo Rooms — refund amount from oyo

Dear team,
I booked oyo through oyo sales agent on new year occasions and i paid 4288 for 2nights and what they committed me was totally fake and wrong property was in corner of shimla and property was like guest house jhopdi u can say what they show me in pic was very different i took a taxi of rs2000 to reach oyo property and i stayed because i was helplessness and i checked out early morning discussed with oyo sales agent and he has to refund my 2n amount but i stay one night but they are not refunding my one night amount also worst experience with oyo.
I will suggest you all never book oyo they show different provide different i spoil new year occasion my partner birthday and waste lots of money in taxi. I am following last 2months but they are not refunding my amount even i have mailed their ceo also services are worst and experience too.

Booking i’d:-ekni2084
Naldera booking
+1 photos
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Mar 25, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2019
OYO Rooms Customer Care's response
Dear Guest, We are extremely sorry for the disappointing experience. We'll get this checked for you.

Regards
Team OYO
Verified Support
Feb 22, 2019
OYO Rooms Customer Care's response
Dear Guest,

Our team had a word with you and we hope we were able to solve your problem. We apologize again for the inconvenience and assure you a nuisance-free stay with us in the future.

Regards,
Team OYO
 
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