[Resolved] Oyo Rooms — refund amount not credited after 20 working days
S
Sunil Vijaiy
from Bengaluru, Karnataka
Jun 2, 2018
I had booked a hotel via oyo under the bioking id-pero6594 for stay on 05.05.2018 till 07.05.18. During checkin, due to maintenance work i was offered another hotel which led to cancellation. I was told that the rwfund amount of rs.9410 will be credited within 10 to 14 working days. But whenever i call the customercare no. [protected] they are saying we had some issue. We will re-initiate refund, and it will take 7 to 14 working days. I have called like 40 times to oyo, but still i havent received the amount. Worst behaviour is they abruptly disconnect the calls.
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Jul 4, 2018
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2018
OYO Rooms Customer Care's response Dear Guest
We've initiated the refund from our end and the same will reflect in your account within 7 to 14 working days. Your patience and understanding will be much appreciated.
Regards
Team OYO
Jun 07, 2018
Updated by Sunil Vijaiy Still im hearing the same thing from OYO..7 to 14 working days.. I would never ever book again in OYO..
Jun 11, 2018
Updated by Sunil Vijaiy This is the worst app one can imagine... Worst customer support... Do not book in OYO.. No.1 fraudsters
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