[Resolved]  Oyo Rooms — refund and not getting response from oyo

Address: Gurgaon, Haryana, 160010

Here i want to explain my issue, i had booking in hotel through oyo for two days and i had paid for my two days stay, when i checked in the room the room was no where near to the room shown in pics even it was dirty and smelling like hell so i request them to change my room but they said this is only room they have for oyo customer, then i requested oyo to shift my stay in different hotel, so oyo executive book another hotel for me i even asked him to confirm about the availability in that hotel, he said he is sure about that hotel and when i reached in hotel diamond then they don't have room so i was on the road at mid night in a unknown city, this was the worst experience i have ever had, i was feeling help less at that time.
No more discussion is needed on this topic i just want you refund my amount that i had paid for two days stay.
Nobody is responding now neither from email or call on their customer care.