[Resolved] Oyo Rooms — Refund for cancelling due to covid

[Resolved] Oyo Rooms — Refund for cancelling due to covid

S Sv025 from Trivandrum, Kerala Jul 18, 2022 Jul 20, 2022 This thread was updated on Jul 20, 2022

Dear oyo, I booked a oyo room on 14th july for 15th - 16th july 2022, booking id J85M1837. I cancelled it on morning of 15th july 2022 at 9.30 am as my covid test results came positive. After cancelling the chat support showed my entire amount is not refundable as i cancelled half hour late. I kindly request you to process my refund as soon as possible and i also tried to talk to customer care since 15th july but there was no response. I kindly request you to process my refund as soon as possible. Was this information helpful? No (0) Yes (0)
Jul 22, 2022 Complaint marked as Resolved After 1 week of cancelling finally got my refund. Thanks. OYO Rooms customer support has been notified about the posted complaint. Jul 19, 2022 Updated by Sv025 Oyo rooms has responded to my issue. The refund has been processed today but didn't receive it yet as it will take some days to reflect in account. Verified Support Jul 20, 2022 OYO Rooms Customer Care's response Hey, we regret the inconvenience caused to you. Our concerned team will look into the matter and get back to you asap. ~Team OYO
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