[Resolved] Oyo Rooms — refund for my early check-out
P
Param MahaJana
from Delhi, Delhi
Apr 25, 2019
I checked out from the hotel 1 day before.but there is no refund initiated.In the hotel room there is no air conditioner and tv also.wifi couldn't be connected.Iwant to refund my money of rest 1 day.I contacted to the customer care for many yimes but there is no response from your side.kindly take an action against my refund or the hotel service.
Booking id-OCYH9142
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 1, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2019
OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you.
Regards
Team OYO
Verified Support
Apr 28, 2019
OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment