[Resolved] Oyo Rooms — refund for oyo room

dikshashrestha77

from Haldwani, Uttarakhand

Nov 13, 2018

Address: Dehradun, Uttarakhand, 248002

Website: oyo rooms

Respected sir
With due respect i want to say that sir i want my refund regarding my booking which was cancelled by you people only. As i have booked oyo because it is a trustworthy brand but when i was able to cotact to oyo as i was not able to track the hotel location but nit only oyo the hotel authority also didn't responded to my calls i was freaking out at that time for 3-4 hr i was roaming here and there in the roads of a new city. So at last i have to make a new booking and when i reached that room than the hotel staff contacted to me at 8pm then o clearly told the full story than the hotel authority said ma'am you talk to oyo i will allow the refund process proceeded by the oyo ..so i want my refund back which was Done by paytm of rupees 1395
BOOKING ID = GKER4532 at oyo 13209 home peaceful 2bhk aradhana greens
Booked on = 11 nov 2018
Booked by = diksha shrestha
City = dehradun

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Nov 16, 2018

Complaint marked as Resolved

Thank you oyo as you guys have proved your worth. By paying attention to my matter. Thank you for taking action. The refund has been initiated by oyo. Thank you

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2018

OYO Rooms Customer Care's response We contacted you regarding this shared the needful details with you. We will ensure a hassle-free stay for you in the future. Let us know for any other assistance.

Regards
Team OYO