[Resolved] Oyo Rooms — refund for property not used

[Resolved] Oyo Rooms — refund for property not used

A Amar Gour from Pune, Maharashtra Nov 11, 2018

We had booked 2 bhk house, but oyo is fake oyo deducted our money fr fake property which is not in existence.. At goa porvorim. No support no reply no call v searched that property for 3 hours... V need our refund 3k at any cost else oyo hs to suffer from lot of legal consequences Oyo b ready to face badly i[censored] don't refund my money. 3000 is not small amount... Cheap n pathetic service Amar [protected] pune Was this information helpful? No (0) Yes (0)
Dec 14, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Nov 11, 2018 Updated by Amar Gour Hi This property is fake, I did not receive any assistance from Oyo staff even after hell lot of calls from my side . I have ws struggling to search this property for 3 hours and lost 70 kms petrol. I need full amount of refund at any cost along fuel charges of my car for 70 kms. Soon I will take legal action with help of media to solve this, coz Oyo ws unable to deliver the services for which I had paid. Because of Oyo my weekend got spoiled and my family suffered to stay back in Goa, n left for pune. Need immediate attention on this case. Thanks Nov 11, 2018 Updated by Amar Gour Hi This property is fake, I did not receive any assistance from Oyo staff even after hell lot of calls from my side . I ws struggling to search this property for 3 hours and lost 70 kms petrol. I need full amount of refund of 3000 rs at any cost along fuel charges of my car for 70 kms. Soon I will take legal action with help of media to solve this, coz Oyo ws unable to deliver the services for which I had paid. Because of Oyo my weekend got spoiled and my family suffered to stay back in Goa, n left for pune. Need immediate attention on this case. Thanks Verified Support Nov 12, 2018 OYO Rooms Customer Care's response Dear Amar, Regret for the inconvenience caused! We are getting this checked for you. Be assured here, we'll leave no stone unturned to provide the best possible resolution to you. Regards, Team OYO. Verified Support Nov 12, 2018 OYO Rooms Customer Care's response Dear Guest, Our concern team contacted and communicated the needful. We assure you such instances will not be repeated in near future. If, you need any further assistance please let us know. Regards Team OYO
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