[Resolved]  Oyo Rooms — refund is not provided

Address: Chandigarh, Sonipat, Haryana, 131001

When I reached hotel they said there is no room in the hotel for you. I already did a booking in the morning. After so many conversation they provide me a dirty room, dirty badsheet, pillow cover. They property manager itself is saying the room is not good and there is a smell in the room. I did not stay in the hotel and I changed the hotel at the same time. Now the customer care is not listening to me. They are listening to the property manager and they are telling lie. They did not having any bills for checkout, and checkout signature.