[Resolved] Oyo Rooms — refund is not yet credited

Nikhil Khandagale

Dec 2, 2018

Address: Mumbai City, Maharashtra, 400089

Hello,

This is with reference to the booking cancellation i made on 8/11/2018 for sahyadri cottage) to which i received a message saying that my refund has been initiated on 09/11/2018.

It's been 28 days now, since i last received a msg from oyo about my refund. However i still haven't received any message and i'm disappointed in the fact that oyo is not even taking any efforts to give me the current status or specify the delay in making the refund.

Kindly look at issue at hand and update me with the current status and initiate the refund at the earliest.

Regards,
Nikhil

Was this information helpful?

No (0)

Yes (0)

Jan 3, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused. Please share your booking ID details we'll get this checked for you.

Regards
Team OYO

Related OYO Rooms reviews

View all 6587 OYO Rooms Reviews

Comments

Anil Singal

from Bhopal, Madhya Pradesh

Dec 3, 2018

I just check in at 11307 OYO Satya Vilas Bhopal.
Here staff provide fully dust occupied drinking water as RO WATER. And blankets were totally dirtfull. Totally wasteage of money here in this hotel.

Amit9761

from Nurpur, Uttar Pradesh

Dec 3, 2018

Could u just plz expand your area of work to etawah-206001as if we want to enjoy some time privately we have to go to either agra or kanpur.
So I request you to bring couple friendly oyo in etawah.

stark123

from Pathanamthitta, Kerala

Dec 3, 2018

I just created my oyo account a month before but now i am not interested to use it.iam also not able to logout from the app, it seems to be uncomfortable for me to use it. so i kindly request you to allow me to delete my account