Oyo Rooms — Refund issue about oyo rooms

Oyo Rooms — Refund issue about oyo rooms

S S. Shuvo May 22, 2023 May 24, 2023 This thread was updated on May 24, 2023

My booking number was N5A05415. After I reached to the hotel the hotel denied my check in saying they are full and no room was available. At first they didn’t even find my booking. After I showed the booking confirmation on my phone they denied booking. Then I called OYO and after 30 min of fight oyo agreed to give me a full refund. This happened on 10 May 2023. Today is 22nd May 2023 and I am still awaiting for refund. +0 photos Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
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OYO Rooms Customer Care

from Chandigarh, Chandigarh

May 24, 2023

Verified Support

Dear Guest,

We regret the inconvenience caused. This is not an experience we want our guests to have with us. Rest assured, our concerned team will get this checked and connect with you soon.

Regards,
Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

May 24, 2023

Verified Support

Hi, We tried connecting with you but there was no response so have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.~Dia