[Resolved] Oyo Rooms — refund issue after claimed

umesh venna

from Bengaluru, Karnataka

Mar 9, 2019

Address: Hyderabad, Telangana, 500008

Hi Team

I have booked a room in OYO and it got canceled due to technical issue as per the support team update and money got detected.So, i have claimed for refund and it's been 2 months and i did not get any update.If I call to support team they said it was initiated and I did not received any .I have also shared the bank statement as per their request.I am not getting any proper reply and until unless I call them I am not getting any reply call or mail from the tem.

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Apr 13, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

OYO Rooms Customer Care's response Dear Guest,

We are very sorry for the distressing experience. Could you please share the booking I.D/contact details so that we can get it checked.

Regards,
Team OYO