[Resolved]  Oyo Rooms — refund issue and bad service with no proper reply from customer care

Address: 121/2, govindpuri,new delhi, New Delhi, Delhi, 110019

I have booked hotel through oyo room with booking i d. Gxhj8301 in virnidavan in nutan krishna hotel.. But room was not as per standard, no ac in room and have bed smell of paints... Hotel manager behaved badly, no clear reply and solution of problem...
In that night i was staying with my old age parents and kid in rain looking for soultion and we have hotel tushar residency too far from location...
We escalate issue and asked for refund.. The oyo exective send mail dated 31.03.19 saying that u will receive following mail with link to add account for refund... No mail. Recived from last two weeks... Even customer care executive also not reply properly and not giving any solution...
Kindly looks into this and provide me the refund.
Lakhwinder
[protected]