[Resolved]  Oyo Rooms — Refund my money to me That I had already given you. I deposited to Oyo through Oyo application.

Address: Gurgaon, Haryana, India

Dear Oyo.
My name is Updesh Singh, I booked the hotel "Oyo- 40061, Hotel King's Palace" in Agra city on[protected] by Oyo Application . Whose booking ID was - IZTW8519. But when I reached the hotel at 08PM on[protected], the hotel manager tells me that his hotel does not accept Oyo's Paid Booking, which caused me a lot of problems. I immediately called the Oyo Officer, the Oyo officer heard my problem and told me, you can cancel the booking, your money will be refunded to your account in 24 hours.
When Oyo spoke, I cancelled the booking immediately with the Oyo application, but my money has not yet come to my account. I very much requested the hotel manager to let me enter the hotel. But he flatly refuses, saying that he does not accept any Paid Booking By oyo. If you want to get a room in the hotel, deposit Rs. 1200/- Rupee. You will get the room. As the night got longer, the hotel manager took Rs 1200/- Rupee from me, and gave me a room. Because of which I had a lot of trouble.
Therefore, you are requested to take appropriate action at the Hotel, "Oyo 40061 Hotel King's Palace", which Misbehave with the persons upon reaching the hotel. And My humble request to Oyo is that Refund my money to me That I had already given you. I deposited to Oyo through Oyo application. And please be pleased to return the amount already deposited on Oyo Application to my account as soon as possible.
Thankyou
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Aug 9, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2020
OYO Rooms Customer Care's response
Hi Updesh, we have shared the details with our dedicated team and our team is working on the same. Please allow us some time. ~Bella
Verified Support
Nov 07, 2020
OYO Rooms Customer Care's response
Hi, we tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch. ~Joy
 
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