[Resolved] Oyo Rooms — refund not done even after time limt

[Resolved] Oyo Rooms — refund not done even after time limt

S Shrikara Bhat Jan 16, 2020

It's already been 15 days and still the refund has not been made. If contact the oyo customer care they simple repeat that it will be done in 7-14 days... They being irresponsible and are a big fraud... And even now they are not responding to my request... They say that it's already been processed and not processed by the bank... But they are not even giving me the right direction +1 photos Was this information helpful? No (0) Yes (0)
Mar 9, 2020 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 17, 2020 OYO Rooms Customer Care's response Hi, we regret to learn about the dismaying experience. Our concerned team has been notified about this and will get back to you at the earliest. Regards, Team OYO Verified Support Jan 17, 2020 OYO Rooms Customer Care's response Our concerned team has contacted you regarding your concern. We apologize for the inconvenience and assure a hassle free stay in the future. Feel free to get back incase of any other concerns. ~Aish Verified Support Feb 04, 2020 OYO Rooms Customer Care's response Hi Guest, We apologize for the inconvenience caused to you. We have shared the details with our dedicated team and our team is working on the same. Please allow us some time. Regards, Team OYO Verified Support Feb 05, 2020 OYO Rooms Customer Care's response Hi Guest, We tried calling you, however, couldn’t get through. We request you to kindly share an alternate number and a convenient time to speak with you. We will surely do our best to get your query/complaint resolved at the earliest. Regards, Team OYO
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Himanshu Lohmod

Jan 17, 2020

My self Himanshu Gautam. I did booked the Oyo 23424 hotel clink date:- 11/01/2020. Booking ID - NEPJ8359. Misbehave hotel staff on call for online payment. Mobile no. [protected]. He is using very cheap type of language. I have a call recording.