[Resolved]  Oyo Rooms — refund not issued

Address: Mumbai City, Maharashtra, 400099

Hello
The booking no. Gtdx3580 have booked in this hotel the hotel reception refused for check in because the hotel and the oyo have their own problem as it is not my concern as i have paid full amount which is 1733₹. I have been trying to contact to you but each and everyone is putting me on hold. I have been on hold for almost 2 hours 30 minutes each and every one o[censored]r guest relation manager was taking me for granted there was no response from their end my phone was also switched off in this time. I have spoken to almost 7 to 8 guest relations manager no one could help me out.in the same property there were 3 more guest with same problem they were also waiting for around 2 hour, please see the time i am emailing you. This is the worst experience from your team. They are just telling we will shift your property but no response from their end. I want full money back to my account without any deductions today itself it's been more than a week i can't wait so long whatever happens because of you are worst oyo system... Very very worst experience from your team i would suggest you please change your whole team which is at night shift.

Thanking you,
Nitesh kundar
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