[Resolved]  Oyo Rooms — refund not processed for money deducted for failed booking

I'd tried to book oyo on 2nd march. First time i tried using sbi debit card and money got debited but room did not get booked. I booked again using net banking and got the room.. However the money debited for the failed transaction has not yet reached the account.. Kindly look into the same..

My email : [protected]@gmail.com
My phone - [protected]
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Apr 11, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your contact details. Our concerned team will connect with you shortly.

Regards,
Team OYO
Verified Support
Mar 11, 2019
OYO Rooms Customer Care's response
Dear Guest, We believe our concern team contacted and communicated the needful. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance.

Regards
Team OYO
 
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