[Resolved] Oyo Rooms — refund not received for three months

ratverma

Mar 29, 2019

Address: Hyderabad, Telangana, 500018

Reference: booking id: yvxu2867 at, hotel - oyo 382 madhura inn, hyderabad

Hi,

With reference to above booking id, i am waiting for refund of rs. 2, 000/- for three months from oyo. I contacted their team 10 times and each time they committ 4-5 days processing time and never keep their words.

Kindly help!

My booking was done with mobile number [protected] and i am currently out of india, so number below will work to contact me.

My email for the booking [protected]@gmail.com

Regards,

Ratan verma
+[protected]

Was this information helpful?

No (0)

Yes (0)

May 7, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2019

OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO

Verified Support

Mar 30, 2019

OYO Rooms Customer Care's response Hello Guest,

Our team attended the concern diligently and the needful communication has been sent over email. We assure you such instances will not take place again. let us know fo any other assistance.

Regards
Team OYO.