[Resolved]  Oyo Rooms — refund of amount paid

Booking Id: FJSP4063

Room booked on oyo for 3 days from 13 to 16 Sep 2017. While check in, i paid rent for all 3 days. But the due the bad condition of the room and utilities, i called the customer care. They have change my accommodation to another hotel, whose rent was lower than what i paid at first hotel. The customer care team promised that the excess amount paid will be refunded with in 7 day.

Today, it is morethan 45 days, they have not refunded. Meanwhile, i have been calling the customer care, they always give commitment of refund but never respected.

Request your support to refund my money as well as strict actions on OYO for their irresponsible customer service.