[Resolved] Oyo Rooms — refund of security deposit amount due with oyo life.

Mohit0370

Mar 5, 2020

Address: Gurgaon, Haryana, 122007

Oyo life shut down property grg1718 in palam vihar ext. Gurugram on 25 th of january 2020 and provided on mail that will refund security deposit in 7-10 working days but it's been 40 days now no sign of getting my security deposit back they even stop replying on mails and on call they always give response to wait. Need your help in getting security deposit back booking id 75258 please refer screen shot attached with complaint regarding booking id & mail communication no reply to the mail since 25 feb.

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Apr 7, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2020

OYO Rooms Customer Care's response Dear Guest,

We apologize for the inconvenience caused to you. This is not an experience we want our guests to go through. Rest assured, our concerned team will contact you soon.

Regards,
Team OYO

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Comments

Morarji Desai

Mar 10, 2020

Raised move out request before on Jan 31st from property OYO LIFE CHN1152, but still not got the refund for the deposit. Even if it's not a 25 days notice period they can refund after deduction at least.

OYO Rooms Customer Care's response, Mar 11, 2020

Verified Support

Hi, we regret the inconvenience caused to you. Please share your booking id/Contact details over a direct message to help us serve you better.~Aish