[Resolved]  Oyo Rooms — refund payment not received

I have booked a room through oyo rooms in pune in the hotel orchid rooms on 13/03/2019 for rs. 896/- which by mistake got cancelled by my side after payment got debited. Against it i had a word with oyo team on ([protected]) mentioned number. They assisted me that i am initiating your refund against it but you book room again in the same hotel. I did as they said and got debited twice, 1 for the earlier booking which got cancelled and again for the next booking which i have made. They committed to give refund in 7-14 working days. So after 7 days i called again on the same number on 20/03/2019 that i din't got my refund yet and again after checking in system they told that it wasn't generated right now i am initiating so you will get it in next 7-14 days not today after 7 days on 26/03/2019 when i called to ask for the status they told me that it wasn't generated we are initiating right now so you will get it in next 7-14 days from today. I am really really dissatisfied with this thing. Like i will have to again wait for next 7-15 days which makes no sense. I have got complaint number in total 3 times against which my refund was processed than how is that possible that it wasn't initiated. Today the girl told that last time when they called i wasn't contactable which is wrong as i have attached screenshot of everytime when i have called and how much time i was connected and had a word with oyo team. I have audio recordings too for all the dates but its not getting supported somehow over here. I wasted alot of time behind it. Want an answer regarding the pathetic system they have maintained and need my refund within a day as. I can not suffer for what worst system you guys carry. Worst experiance ever i had with this oyo portal. Need immidiate actions to be taken for the same. The time oyo commites for refund already got overshooted against whcih ample prrofs i have attached so expecting refund within a day for the same.