[Resolved]  Oyo Rooms — refund rs 1240 not credited

Dear sir,
I booked hotel park palace oyo 22683 for dates 02/01/2019 - 04/01/2019.
And also payed the total amount rs. 7925 at the time of chech-in.
But later on due to poor service by the hotel, i modified my booking 02/01/2019 - 03/01/2019. And my refund amount of rs.4515 was processed
Later on only Rs.3275 was refunded to my bank account
But the amount supposed to be refunded was Rs.4515 but the amount actually refunded was Rs.3275 that is less than the promised amount.
The refund amt.Rs.1240 is not yet credited to my bank account. As discussed with OYO, they are telling that the amount is transferred to my bank account whose details are :

UTR: KKBK[protected]
Date:[protected]
For booking: UVPN3508

I had also attached bank statement around this date.

But as I contacted my branch they are saying that there is no such credit transaction in my account.

Sir, please solve my issue and please provide me my refund amount in bank.