[Resolved]  Oyo Rooms — Refund still not received and no update about refund

I have booked a oyo room on 3rd of October and in oyo booking time only prepaid booking was available so i have done payment of ₹599 then on reaching to hotel they said they don't allow prepaid booking as they have issues with oyo company. So we have paid in hotel offline no through oyo and paid ₹500 the bill copy will be added. Since that day onwards i am calling oyo costumer care and every day i tell them about the issue they say technical team will contact you and send you mail but i have never received any mail or any calls till now they say it will be refunded then again calling them back they say there is no complaint been registered. Requested to please help me into this issue and get my refund back.