[Resolved] Oyo Rooms — refund yet to receive

MeetShah07

from Kurud, Chhattisgarh

Feb 2, 2019

Address: 401107

Hi,
I had a booking with oyo package id pkg-ijtd4189 and it was cancelled due to some reasons.
We were promised that there would be a refund of 5, 000.
Now itz been more than three months and we have got no response. I always get a reply saying operation team will contact you as refund is in process
Total scam company. I strongly recommend people not to trust oyo holidays ever. You people are total fraud and untrustworthy.

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Mar 25, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2019

OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you.

Verified Support

Feb 05, 2019

OYO Rooms Customer Care's response Dear Meet,

As per recent updates, our representative had tried connecting with you but they were unable to get through.

You are requested to check your Email and we will definitely ensure that your future stays are hassle-free.

Best Regards,
Team OYO.

Feb 14, 2019

Updated by MeetShah07 Total scam.
I have received a mail saying forwarded to concerned department.
Such a fraud you all are doing.
No one tried to get in touch for the issue.

Verified Support

Feb 15, 2019

OYO Rooms Customer Care's response Dear Guest,

Our team looked into this and provided with the best possible resolution. Please take this inconvenience as an exception and we assure you a hassle-free stay in the future.

Regards,
Team OYO

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Comments

MeetShah07

from Kurud, Chhattisgarh

Feb 14, 2019

Total scam.
I have received a mail saying forwarded to concerned department.
Such a fraud you all are doing.
No one tried to get in touch for the issue.