[Resolved] Oyo Rooms — regarding hotel shifting

[Resolved] Oyo Rooms — regarding hotel shifting

J jayapatre from Mumbai, Maharashtra Dec 22, 2019

I have 2 bookings on 26 december 2019 of goa at hotel 61965 spot on hotel good shepheard. 1st booking (Booking id 9qhlm5491) members 3 rooms and 2nd booking (Booking id vmsq7401) 3 members 1 room but on 21 december i got a message that 2nd booking of 3 members 1 room has been [censored]ed to anothet hotel 11950 hotel relax holiday home due to unavoidable circumstances. I did not understand what is the issue. How can 1 family live in one hotel and another 3 families in another hotel. I called oyo customer care no. 25- 30 times, every time they are saying that issue will be solved but yet the problem remains as it is. Is it the policy of oyo to unsatisfy the customer. I wont recommed anyone to book hotel through oyo as my experience is very bad till date Was this information helpful? No (0) Yes (0)
Jan 29, 2020 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Dec 22, 2019 Updated by jayapatre consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications Complaints Sign out © 2019 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail OtherOYO Rooms regarding hotel shifting Oyo Rooms — regarding hotel shifting 1 Review India jayapatre on Dec 22, 2019 Mark as Resolved I have 2 bookings on 26 december 2019 of goa at hotel 61965 spot on hotel good shepheard. 1st booking (booking id 9QHLM5491) 9 members 3 rooms and 2nd booking (booking id VMSQ7401)3 members 1 room But on 21 december i got a message that 2nd booking of 3 members 1 room has been [censored]ed to anothet hotel 11950 hotel relax holiday home due to unavoidable circumstances. I did not understand what is the issue. How can 1 family live in one hotel and another 3 families in another hotel. I called oyo customer care no. 25- 30 times, every time they are saying that issue will be solved but yet the problem remains as it is. Is it the policy of oyo to unsatisfy the customer. I wont recommed anyone to book hotel through oyo as my experience is very bad till date Update Complaint Post your update to complaint here. Add Image Submit Complaint comments Add a Comment Share0 Tweet0 Related Complaints [Resolved] Oyo Rooms - My booking id is zkcl8952 didn't get room [8] [Resolved] Oyo Rooms - refund money [6] [Resolved] Oyo Rooms - about worst customer service by oyo team specially customer care [6] [Resolved] Oyo Rooms - oyo customer care - bad experience [6] [Resolved] Oyo Rooms - Oyo big cheaters, fraud [6] [Resolved] Oyorooms - thailand package [6] [Resolved] Oyo Rooms - misbehave by oyo employee [6] [Resolved] Oyo Rooms - Regarding mismanagement in room booking [5] [Resolved] Oyo Rooms - booking denied by property... want refund [5] [Resolved] Oyo Rooms - Oyo rooms overbooking, jasmine park, chennai, no refund yet. [5] View all OYO Rooms Reviews OYO Rooms Logo OYO Rooms Customer Care Service Customer satisfaction rating 81 % Complaints3483 Pending239 Resolved2764 View all 3483 complaints phone +[protected] website www.oyorooms.com location 325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002 View Full Information Consumer Complaints \| Submit Complaint \| Sitemap \| Latest Complaints \| Updated Complaints \| Terms o[censored]se \| Privacy Policy © 2019 Consumer Complaints Forum If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us Dec 22, 2019 Updated by jayapatre Submit Complaint HomeQuestionsFAQ AccountMessagesNotificationsComplaintsSign out © 2019 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail OtherOYO Rooms regarding hotel shifting Oyo Rooms — regarding hotel shifting 1 Review India Ja jayapatre on Dec 22, 2019 Mark as Resolved I have 2 bookings on 26 december 2019 of goa at hotel 61965 spot on hotel good shepheard. 1st booking (booking id 9QHLM5491) members 3 rooms and 2nd booking (booking id VMSQ7401)3 members 1 room But on 21 december i got a message that 2nd booking of 3 members 1 room has been [censored]ed to anothet hotel 11950 hotel relax holiday home due to unavoidable circumstances. I did not understand what is the issue. How can 1 family live in one hotel and another 3 families in another hotel. I called oyo customer care no. 25- 30 times, every time they are saying that issue will be solved but yet the problem remains as it is. Is it the policy of oyo to unsatisfy the customer. I wont recommed anyone to book hotel through oyo as my experience is very bad till date Updated by jayapatre, Dec 22, 2019 consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications Complaints Sign out © 2019 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail OtherOYO Rooms regarding hotel shifting Oyo Rooms — regarding hotel shifting 1 Review India jayapatre on Dec 22, 2019 Mark as Resolved I have 2 bookings on 26 december 2019 of goa at hotel 61965 spot on hotel good shepheard. 1st booking (booking id 9QHLM5491) 9 members 3 rooms and 2nd booking (booking id VMSQ7401)3 members 1 room But on 21 december i got a message that 2nd booking of 3 members 1 room has been [censored]ed to anothet hotel 11950 hotel relax holiday home due to unavoidable circumstances. I did not understand what is the issue. How can 1 family live in one hotel and another 3 families in another hotel. I called oyo customer care no. 25- 30 times, every time they are saying that issue will be solved but yet the problem remains as it is. Is it the policy of oyo to unsatisfy the customer. I wont recommed anyone to book hotel through oyo as my experience is very bad till date Update Complaint Post your update to complaint here. Add Image Submit Complaint comments Add a Comment Share0 Tweet0 Related Complaints [Resolved] Oyo Rooms - My booking id is zkcl8952 didn't get room [8] [Resolved] Oyo Rooms - refund money [6] [Resolved] Oyo Rooms - about worst customer service by oyo team specially customer care [6] [Resolved] Oyo Rooms - oyo customer care - bad experience [6] [Resolved] Oyo Rooms - Oyo big cheaters, fraud [6] [Resolved] Oyorooms - thailand package [6] [Resolved] Oyo Rooms - misbehave by oyo employee [6] [Resolved] Oyo Rooms - Regarding mismanagement in room booking [5] [Resolved] Oyo Rooms - booking denied by property... want refund [5] [Resolved] Oyo Rooms - Oyo rooms overbooking, jasmine park, chennai, no refund yet. [5] View all OYO Rooms Reviews OYO Rooms Logo OYO Rooms Customer Care Service Customer satisfaction rating 81 % Complaints3483 Pending239 Resolved2764 View all 3483 complaints phone +[protected] website www.oyorooms.com location 325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002 View Full Information Consumer Complaints \| Submit Complaint \| Sitemap \| Latest Complaints \| Updated Complaints \| Terms o[censored]se \| Privacy Policy © 2019 Consumer Complaints Forum If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us Update Complaint Add Image ', null, 150); jQuery.post('/complaints/complaint-c2540961.html', { ajaxUpdateComplaint: jQuery('#formUpdate textarea').val() }).done(function (data) { location.reload(); }); return false" style="color: white; text-decoration: none !important; background-color: rgb(255, 128, 0); font-size: 14px; font-weight: bold; padding: 10px; border-radius: 4px; border-bottom: 2px solid rgb(204, 102, 0); white-space: nowrap; display: inline-block;"> Submit Add a CommentShare0Tweet0 Related Complaints [Resolved] Oyo Rooms - My booking id is zkcl8952 didn't get room [8] [Resolved] Oyo Rooms - refund money [6] [Resolved] Oyo Rooms - about worst customer service by oyo team specially customer care [6] [Resolved] Oyo Rooms - oyo customer care - bad experience [6] [Resolved] Oyo Rooms - Oyo big cheaters, fraud [6] [Resolved] Oyorooms - thailand package [6] [Resolved] Oyo Rooms - misbehave by oyo employee [6] [Resolved] Oyo Rooms - Regarding mismanagement in room booking [5] [Resolved] Oyo Rooms - booking denied by property... want refund [5] [Resolved] Oyo Rooms - Oyo rooms overbooking, jasmine park, chennai, no refund yet. [5] View all OYO Rooms Reviews OYO Rooms Customer Care Service Customer satisfaction rating 81% Complaints 3483 Pending 239 Resolved 2764 View all 3483 complaints +[protected] www.oyorooms.com 325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002 View Full Information Consumer Complaints \| Submit Complaint \| Sitemap \| Latest Complaints \|Updated Complaints \| Terms o[censored]se \| Privacy Policy © 2019 Consumer Complaints Forum If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us Hi Sushil Patre, Due to unavoidable circumstances, we need to change* your booking VMSQ7401 from SPOT ON 61965 Hotel Good Shephard to another hotel. Click on link https://www.oyorooms.com/upgrade-booking/[protected]?utm_source=overbooking to select your new hotel. We are sorry for the inconvenience caused. Thanks for choosing OYO. *T&C Apply Verified Support Dec 23, 2019 OYO Rooms Customer Care's response Dear Guest, We sincerely apologize for the inconvenience caused to you. Providing our guests with best hospitality services has always been our priority. Our concerned team will connect with you at the earliest. Regards, Team OYO Verified Support Dec 23, 2019 OYO Rooms Customer Care's response Hi, We believe our concern team contacted and communicated the needful. We assure you such instances will not be repeated in the near future. If, you need any further assistance please let us know. Regards, Team Oyo.
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