Sir, i booked a room in delhi for 2 adults having local id and i also confirmed by oyo customer care that will this hotel (Aura palace delux, paharganj) accept our local id then they replied that yes it will accept but at 12:30 when we reached the hotel then they deny to provide room as we were having local id and i complained regarding this to customer care oyo but they cut my call by saying that it is on hold and at mid night 1:50 am i booked the hotel in vaishali gaziabaad and i was sick at that time and paid rs 1000 for cab and for room rs1354. So total amount is rs 2354 and now i'm going to complaint regarding this to pmo office, ministry of travel and tourism and delhi high court otherwise provide me compensation of rs 2500 or i will file a case for compensation of rs 50000.
Name-pankaj singh
M:[protected]
Mail:[protected]@gmail.com
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