[Resolved]  Oyo Rooms — Regarding not getting refund

I have booked a oyo in Ranchi for 30 june -1 july. Booking id - L66I7409
Amount -1416
The hotel charged me extra Rs500 and they promised me to refund it in 7-14 days
Now It's already been 15 days.. Neither they provided me my refund. Nor they are accepting call in their so called helpline..
Oyo did not provide me refund
and no reference number. So I can't contact my bank.
Please help me to get my refund.
Very very bad customer experience.
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Jul 29, 2022
Complaint marked as Resolved 
Refund initiated thanks
OYO Rooms customer support has been notified about the posted complaint.
Jul 16, 2022
Updated by Manishrmk
Bill for extra charge paid

Verified Support
Jul 18, 2022
OYO Rooms Customer Care's response
Hey, as per our records, our team has shared the resolution with you and your complaint stands resolved. Please do write us back for any further assistance. ~Team OYO
Jul 18, 2022
Updated by Manishrmk
No i haven't got any resolution i haven't received my refund yet and its already 18 days you have passed your maximum waiting time i.e 14 days so please don't make Customer fool and give refund.
Jul 20, 2022
Updated by Manishrmk
So i got a mail regarding my refund that my booking was cancelled and rs 850 will be refunded but i asked you customer team no refund was processed yet so why are you making customer fool

 
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