[Resolved] Oyo Rooms — Regarding Oyo and refund

Manish0093

Oct 22, 2021

Address: Ranchi Jharkhand

My name is manish kumar paswan, I have booked oyo hotel Haras for 2 days booking id : F5QH8908 as per booked room no is 303 but they provide me hotel like there is no light no washroom and bad smelling room. He has been forcefully approved check in status, I didn't stay that hotel I left, so many times I approached OYO customer care but they also didn't reply and cut the phone... Whole gone in this issue
I have requested to you please retun my booking money 1596 in my account
Thanks

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Nov 29, 2021

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2021

OYO Rooms Customer Care's response Hi,

What you have described certainly does not meet the standard we set forth. While no apology would be adequate to make up for the inconvenience caused. We will do all we can to resolve this ASAP.

Request you to share your booking details via direct message so that we can reach out to you at the earliest.

Regards,
Team OYO