Oyo Rooms — Regarding refund of money

I've booked an oyo room around 2:00 am named as townhouse 587 sector 19.
I've talked to an executive of the OYO who told me to do the payment of 187rs which was a token money and I've told to do the full payment when I check out from the hotel and then someone will come outside to provide us the keys. I booked the room while I was present outside the hotel, and no one has came outside neither the manager nor any staff. I waited and talked the executive manager and every other person related to the room but I didn't receive any respond regarding keys to my booked room. The executive was such an absurd who fooled us at night when I was not alone but I was with my family. Who would have paid to us if anything happened to any o[censored]s?. I want my money back and I'm not gonna recommend this nonsense ridiculous hotels to any of the others ever in my life. Also I request you to close such kind of OYO which donot take their customer's safety seriously.