[Resolved]  Oyo Rooms — regarding security

I hv complaint about security in oyo flagship sector 46 gurgaon.. My rm no was 203, and in rm no 202, 204 was occupied by such nonsense pathetic people who got drunk over night and disturbed us. By knocking door and tried to come inside my rm through their washroom window in my rm balcony and they brokered up their washroom window glass tried to enter in balcony.. These all things happened but in the name of security no one came to help us.. Plz oyo ceo mr. Ritesh agrwal told me for what i hv paid money.. To get scared overnight.. Feel uncomfortable.. To tolerate such a pathetic behaviour.. Every day we hear news about rape.. Murder.. Even though you provide such security.. Its better to stay in street all overnight rather than stay in oyo room.. They just want money for sake of money they provide room to any one they won't worry about their other guest..
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Mar 28, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are very sorry for the distressing experience. Could you please share the booking I.D/contact details so that we can get it checked.

Regards,
Team OYO
 
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