[Resolved] Oyo Rooms — relationship manager promised to shift the hotel and adjust amount but he didn't

gautamd007

from Dhamtari, Chhattisgarh

Nov 17, 2018

Address: Indore, Madhya Pradesh, 452001

Website: www.oyorooms.com

Oyo worst experience i had in last two days these people had irritated me a lot as they commited to shift hotel and adjust amount but now they are doing nothing pathetic experience worst services. Their relationship manager told me its their mistake and they will adjust the amount but later it won't happened i wasted 5 hours talking to them

Gautam dubey
[protected]

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Dec 30, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

OYO Rooms Customer Care's response Dear Guest,

We're extremely apologetic to know about your experience. This isn't the experience we want for our guests. We'll look into this ASAP for you.

Regards,
Team OYO

Verified Support

Nov 20, 2018

OYO Rooms Customer Care's response Dear Guest, Our concern team tried calling but couldn't connect with you. Also, we have sent you an email hope you'll acknowledge the same. If, you need any further assistance please let us know.

Regards
Team OYO