[Resolved] Oyo Rooms — request for gst invoice

[Resolved] Oyo Rooms — request for gst invoice

A anish kumar tiwari from Varanasi, Uttar Pradesh Nov 25, 2019

Refer booking I'd klzb5736 I had stayed in oyo hotel Taidus premium from 18 to 20 Nov 19 in Pune for which payment was made online at the time of online booking. On 19 Nov I requested for copy of GST invoice for claiming my stay on oyo customer care no. Your rep said that GST invoice will be sent on your registered mail Id same I reconfirmed with oyo customer care on 20 Nov 19. On my request complaint was registered with oyo and conformation was mailed to me. On 25 Nov customer care informed me that as room was booked on oyo App so it is not possible to generate gst invoice. I was not aware about this condition. I serving in Govt job and without GST invoice is not acceptable for claim. Request to send GST invoice on my mail for claiming my stay. Was this information helpful? No (1) Yes (1)
Dec 29, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 27, 2019 OYO Rooms Customer Care's response Hi, we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Thankyou for sharing your booking details, our concerned team will get in touch with you soon. Regards, Team OYO Verified Support Nov 27, 2019 OYO Rooms Customer Care's response Dear Guest, We believe our concerned team contacted and communicated the needful. We assure you for a hassle free stay experience in the future. Please let us know if you need any further assistance. Regards, Team OYO
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