[Resolved]  Oyo Rooms — return of identity card

Sir, On 27-28 April, 2018 I availed OYO 9602 near Railway Station, Amritsar services to stay for my family. Inadvertently, I left my I-Card (Ministry of HOme Affairs, Govt. of India) in the hotel. I gave call to the hotel owner Mr. Akshay Sarpal. He confirmed for my inadvertently left I-Card and assured to send it by courrier. After talking with Mr. Akshay 4-5 times where he assured me everytime to return my I-Card but in vain. Then i make a complaint to your OYO customer care No.[protected]. Complaint Case I.D.No. is 5997107 dated 3.5.2018 and your executive also assured me for return of my I-Card. Today I again talked with you executive, she didnot give my any satisfactory reply. Please help me to return my I-Card to avoid any misuse as its very important for me.
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Jun 10, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 08, 2018
OYO Rooms Customer Care's response
Dear Guest,

Our apologies for the hassle occurred here. Please allow us time. We'll soon get this resolved for you.

Regards
Team OYO
 
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