[Resolved]  Oyo Rooms — revoking offers already given and no further assistance on it

Website: www.oyorooms.com

I was a satisfied customer of Oyo Rooms but recently when i tried changing my phone number to problems crept up. Even after repeated calls they didn't help me but somehow i changed my number successfully. But after that the problem increased. An exclusive Oyo Plus membership given to me was revoked and when i asked the customer care they just said it has been withdrawn and gave me no reason for the same. Also when i tried to link my e-wallet there was an error. About that also they did not help. I don't understand why they don't value their customers. From a 100% satisfied customer today I wont ever book with them. Pathetic development from a company of that repute.
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Apr 27, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
OYO Rooms Customer Care's response
Dear Guest

We're extremely apologetic for the inconvenience that has been occurred. Please mail us your concern along with your booking id/contact detail at [protected]@oyorooms.com. We'll get this checked on priority.

Regards
Team OYO
 
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