[Resolved]  Oyo Rooms — roaches in room... very unclean

Address: 33874

Hello,
I checked in on 12/30 and asked for a room for 3 days. The first room i was given was absolutely disgusting. I went back to registration and got a new room. The 2nd room was better but still there are several roaches i have seen and the shower barely works. There are people out front of my room at 2 am. I paid 250 to stay for 3 nights and i will never come back here. You have to do better. This is horrible!
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Feb 10, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2020
OYO Rooms Customer Care's response
Hi Guest,

We are sorry for the inconvenience caused. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better.

Regards,
Team OYO
 
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