[Resolved]  Oyo Rooms — room booked through agoda but oyo did not give me room while reaching to the property

Hi team, i booked the oyo nr inn hotel in agra for 2 rooms for 2 nights on 22/23rd december through agoda.com. While reaching to the oyo property i got to know that there is no booking in my name at this hotel. I checked with agoda on the mail and they confirmed that they have already forwarded my details to oyo and if they denied then oyo must refund the money and i checked this atleast 4 times with agoda on mail and everytime they confirmed me that oyo has denied giving back the money because i did not report to the property, this is absolutely wrong and it can be confirmed with the property manager directly that i was not given the room because they did not have my details with them.

Please arrange my money to be refunded which is stuck with you approx 7, 000 inr.